c h a p t e r4supplychains,enterpriserecorcesplanningand（c h a p t e r s u p p l 4 y c h a i n s,e n t e rpriserecorcesplanningand）.docVIP

(Aug 10, 2000) Chapter 13 Order Fulfillment, Logistics, and Supply Chain Management 13.1 The Y2K EC order fulfillment problem 13.2 Order fulfillment in EC; Front office, Back office – an overview 13.3 Basic concepts of supply chain and its management 13.4 Typical problems along the supply chain in EC 13.5 Solutions to SCM problems 13.6 Information technology and SCM 13.7 EC along the supply chain 13.8 Trading markets and exchanges 13.9 Non-supply chain related partnerships 13.10 Outsourcing logistics: the FedEx model 13.11 Software support and integration along the supply chain 13.12 Inte