the driversand measuresof successin high performance（the driversand measuresof successin performance的）.docVIP

The Drivers and Measures of Success in High Performance Organizations Marc J. Epstein Distinguished Research Professor of Management Rice University Abstract Performance measurement and management control are critical components of improving organizational performance. But, researchers have had little success in determining the specific actions that lead to superior performance. Some researchers have proposed models and some companies and consultants have implemented performance measurement systems and management control mechanisms to improve performance. But, the resul