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Management Information Systems Test Bank
Chapter 3 Information Systems, Organizations, and Strategy
1 True-False Questions
1) The technical and behavioral definitions of organizations are contradictory.
Answer: FALSE
2) From the point of view of economics, information systems technology can be viewed as a factor of production that can be substituted for traditional capital and labor.
Answer: TRUE
3) A firm can be said to have competitive advantage when they have higher stock market valuations than their competitors.
Answer: TRUE
4 Customers are one of the competitive forces that affect an organizations ability to compete.
Answer: TRUE
5) Organizational culture restrains political conflict and promotes common understanding, agreement on procedures, and common practices.
Answer: TRUE
6) Strong linkages to customers and suppliers decrease switching costs.
Answer: FALSE
7) Research on project implementation failures demonstrates that the most common reason for failure of large projects to reach their objectives is organizational and political resistance to change.
Answer: TRUE
8) In the strategy of product differentiation, information systems are used to enable new products and services.
Answer: TRUE
9) Customers are one of the competitive forces that affect an organization’s ability to compete.
Answer: TRUE
10) In the value chain model, primary activities are most directly related to the production and distribution of the firms products and services that create value for the customer.
Answer: TRUE
11) The value chain model classifies all company activities as either primary or support.
Answer: TRUE
12) In virtual organizations, work is tied to geographic location.
Answer: FALSE
13) The law of diminishing returns always applies to digital, as well as traditional companies.
Answer: FALSE
14) The term business ecosystem describes the interplay between the various organizational forces within a firm.
Answer: FALSE
15) The use o
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