ppt课件-k p m g screen template（k p m g屏幕模板）.pptVIP

Citizen Service Delivery – Service Plus Service No. of States requiring service Birth / death certificate 21 Common certificates (Caste, Income, BPL, residence, domicile) 20 NREGS (registration, job card, demand for work) 16 Old age / Widow / disability pension 16 RTI 9 Marriage certificate 9 Ration card 8 Certificates Pension disbursements NREGS Through Extensive BPR Identified 15 existing and 5 new services for all States Identification of services through validation across the hierarchy viz. State, District, ZP, Block, BP, Gram Sabha GP Detailed To-Be process maps defined for each of these