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- 2017-01-30 发布于北京
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如何做好客户电话回访 课程大纲 吐字方法 客户另找卖主的原因 客户投诉的原因 投诉顾客的类型 愤怒性顾客 恶语相向,歇斯底里 温和型顾客 不露声色,难以判断 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 投诉顾客的类型 理智型顾客 谈判专家,据理力争 噩梦型顾客 纠缠不清,无法沟通 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. * * Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. NO1.客服须知 客户服务的重要性 客服服务的本质 客服人员的基本动作 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyri
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