IBM电子商务分析报告培训讲义.pptVIP

“E-Commerce: It’s In Your Future”The National Association of Local Government Auditors2003 ConferenceJune 15-17, 2003Toronto, Ontario James Ridge, Executive Director Information Technology City of Toronto jridge@toronto.ca Key Ideas Payoff Ideas e-Commerce: is not a fad. has industry and market contexts. is not (only) an IT instantiation. requires a holistic approach to risk mitigation. is in your future and the future is now! Agenda Part A: The e-Commerce Level-set A.1 Surveying Industry Intelligence IBM (circa 2000): Industry-centric Observations Booz Allen (circa 2002): Country-centric Observations A.2 Defining e-Commerce and e-Business: Towards a Taxonomy Towards e-Commerce Categories A.3 x-Commerce Evolutionary Waves Part B: e-Commerce Audit Considerations B.1 The Flow of e-Commerce B.2 Risk Inhibitors to e-Commerce Adoption Security as Inhibitor B.3 e-Commerce INFOSEC Security Goals B.4 Approaches to Protecting the e-Commerce Enterprise IBM:e-Business Initiatives and Initiatives by Industry IBM:e-Business Initiative Stakeholder Analysis IBM:Stakeholder Emphasis by Industry Booz Allen:US, UK and Canada Have Most Favourable Environments for e-Commerce Assessment of the e-economy in four major categories: Environment Readiness Uptake and Use Impact Assessment based on three major stakeholder groups: Citizens Businesses Government Booz Allen:US, UK and Canada Have Most Favourable Environments for e-Commerce (cont.) Key Findings The US, UK and Canada have developed the best environment for e-commerce through a combination of policy decisions and other factors. The citizens of Canada, Sweden and the US are the most involved in the e-economy, combining high levels of readiness with high uptake and emerging impact. Business e-maturity, the adoption and use of online technologies to change the way businesses work, is most developed in the US and Sweden. Sweden, the US, Canada and Australia have the strongest e-Government development, driven by