MBAChangeManagementShapingImplementationStrategies培训讲义.pptVIP

? John Hayes 2010 All rights reserved ? John Hayes 2010 All rights reserved ? John Hayes 2010 All rights reserved Change Management Shaping Implementation Strategies  One of the paradoxes of organizational life is that success often sets the stage for failure The trap of success THE THEORY PRACTICE OF CHANGE MANAGEMENT 3rd Edition, John Hayes, Palgrave, 2010 * Environmental Disturbance Poor external alignment Outcomes Decreased customer focus Increased Cost Less innovation Do more of the same Denial rationalisation Declining performance Death spiral Learning disabled Success Syndrome Complacency Arrogance Codification Internal focus Prolonged period of success The trap of success Source: Nadler Shaw, 1995: 11 THE THEORY PRACTICE OF CHANGE MANAGEMENT 3rd Edition, John Hayes, Palgrave, 2010 Most organisations, at some point, will be faced with the need to transform themselves in order to survive Even organizations that invest heavily in continuous improvement can become victims of strategic drift. While they change, they may not change fast enough to keep up with the pace of change in their environment. * The trap of success THE THEORY PRACTICE OF CHANGE MANAGEMENT 3rd Edition, John Hayes, Palgrave, 2010 Effective change strategies Beer, a leading US consultant and professor at Harvard Business School, refers to two well tried change strategies (Economic and OD) but argues that the most effective strategy is a third way that combines the best of both. * THE THEORY PRACTICE OF CHANGE MANAGEMENT 3rd Edition, John Hayes, Palgrave, 2010 Focus on the drive for economic value through tough, top-down, results driven action. They involve the imposition of technical solutions to problems that undermine organizational effectiveness. Solutions/interventions include: Restructuring Reengineering Drives for efficiencies layoffs * Economic strategies THE THEORY PRACTICE OF CHANGE MANAGEMENT 3rd Edition, John Hayes, Palgrave, 201