人道主义援助.docVIP

Humanitarian Accountability Partnership International Working with its partners, disaster survivors, and others,?Humanitarian Accountability Partnership International?(or HAP International) produced the HAP 2007 Standard in Humanitarian Accountability and Quality Management. This certification scheme aims to provide assurance that certified agencies are managing the quality of their humanitarian actions in accordance with the HAP standard.[3]?In practical terms, a HAP certification (which is valid for three years) means providing external auditors with mission statements, accounts and control systems, giving greater transparency in operations and overall accountability.[4][5] As described by HAP-International, the HAP 2007 Standard in Humanitarian Accountability and Quality Management is a quality assurance tool. By evaluating an organisations processes, policies and products with respect to six benchmarks setout in the Standard, the quality becomes measurable, and accountability in its humanitarian work increases. Agencies that comply with the Standard: declare their commitment to HAPs Principles of Humanitarian Action and to their own Humanitarian Accountability Framework develop and implement a Humanitarian Quality Management System provide key information about quality management to key stakeholders enable beneficiaries and their representatives to participate in program decisions and give their informed consent determine the competencies and development needs of staff establish and implement complaints-handling procedure establish a process of continual improvement[6] 国际人道主义责任的伙伴关系 人道主义问责（HAP国际）国际伙伴关系与合作伙伴，灾难的幸存者，和其他工作，生产的HAP 2007年人道主义问责的标准和质量管理。该认证计划的目的是提供保证认证机构的质量管理他们的人道主义行动，按照HAP标准[?3?]在实际应用中，HAP认证（有效期三年）提供外部核数师与使命陈述，应收账款及控制系统，提供更大的透明度和总体的问责制。[?4?]?[?5?] 描述的HAP国际，2007年的HAP在人道主义问责制和质量管理标准的质量保证工具。通过评估6个基准专列在标准组织的流程，政策和产品的质量变得可衡量和问责制的人道主义工作增加。 符合标准的机构： 声明HAP的人道主义行动原则的承诺和自己的人道主义问责制框架 制定和实施人道主义质量管理体系 关键的利益相关者提供有关质量管理的关键信息 使受益者和他们的代表参与方案的决定，并给予知情同意 判断的能力和员工发展的需要，