Resolving Conflicts解决冲突.pptVIP

Resolving Conflicts解决冲突 Why do we have conflicts? 为什么我们会发生冲突? Introduction: Why do we have conflicts? 介绍：为什么我们会发生冲突? What type are you?你是哪种类型? Extrovert 外向型 Introvert 内向型 B. Differences in personality types 不同的性格类型 Two aspects of communication: 交流的两个方面: Different Levels of Friendship Communication 友谊和交流的不同阶段 II. Understanding Levels of Friendship理解友谊的层次 B. We must know what attitudes are important in developing friendships. 我们必须知道在建立友谊中什么态度 很重要。 Different Levels of Friendship Communication友谊和交流的不同阶段 To have a friend, be a friend 要想拥有一个朋友，就要