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全国国际商务英语考试(二级) Listening to and Writing in Business English YU Hongliang Yangzhou Univ. hongliang_yu118@126.com Overview: The need for skills training Test-takers need to know how to conduct their business in English They are most likely to be doing this with other non-native speakers of English because of: Increased diversity in the workplace Explosion of multi-nationals Increase in use of multi-skilled teams Ever-evolving degrees of responsibility Soft skills in business English Soft skills are often the “deal breaker” in business: delegating listening presenting (of self – interviews –or of business) negotiating problem-solving contributing effectively to meetings/seminars/debates social interaction – networking Soft skills framework allows emphasis on interpersonal forces of language-use in a work context Part I: Listening to business English Problems in common Anything special in BE listening? What to be assessed in BE listening? Test structure Sample analysis Problems in common Common: Good feel but failed Challenging: content, speed, accent, information processing What: General vs specific How: Working memory training; input frequency effect; multimodal trigger/prompt; note-taking skills Anything special in BE listening? Doing business in English Contextually-loaded Culturally-loaded Content-based Strategy-based Information accuracy required What to be assessed in BE listening? 能够听懂语速为150词/分钟左右、句子结构比较复杂的商务材料 能掌握其要点和相关细节,通过分析和推理领会说话人的态度、感情和真实意图,能做简单笔记。 内容涉及招聘面试、组织会议、旅程安排、工作计划、工作报告、产品广告、使用说明、业务洽谈(如价格谈判、订购货物、货物运送、支付方式等)、投诉处理、演讲等商务会话 Structure Matching Gap filling Multiple Choice Total question items: 20 Time limit: 35 min. Sample analysis (I) Text type: Monologue/One-part turn of conversation Test format: Matching based on a chart or a table What to be assessed: Information in general (e.g. what the speaker says; the intent of the speaker) Difficulty: The monologue too short to be able to respond to Sample analysis (II) Text type: Dialogues/small talk T
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