Carry out preventative maintenance.doc【DOC精选】.docVIP

Determine and carry out preventative maintenance What is maintenance? 3 Types of maintenance 3 Preventative maintenance 5 Protecting critical hardware 6 Protection from environmental conditions 7 Protection of data — backup 8 Protection of data from threats 9 Keeping software updated 10 Checking integrity and performance 11 Determining your organisation’s maintenance requirements 12 Organisational policies 12 External service level agreements 13 Equipment documentation 14 Procedures for internal clients 14 Preventative maintenance tasks 15 Safety first 15 Common hardware maintenance tasks 16 Cleaning 16 Whole system maintenance 16 Hard disk maintenance 17 Printers 18 Tape backup systems 18 Low maintenance devices 18 Scheduling maintenance 19 Developing a preventative maintenance schedule 19 When should tasks be scheduled? 20 How often should tasks be scheduled? 21 What should be recorded? 21 Reporting problems 21 Summary 22 Check your progress 22 What is maintenance? When we talk about maintenance, our aims are to: preserve our IT systems in optimal condition fix problems that occur upgrade the existing systems to minimise future risks to the business. This will require maintenance of hardware, software and data. Types of maintenance Maintenance falls into two broad categories: preventative (or routine maintenance), and reactive (or non-routine). Preventative maintenance For example, you periodically have your car serviced, which involves changing the engine oil, air filter, spark plugs and so on. If you don’t do this, chances are at some later time your car’s performance will suffer, and you may even be stranded at a great inconvenience to you! This is preventative maintenance, and the situation is really quite similar with IT equipment. We need to carry out preventative maintenance on a periodic basis to prevent problems occurring in the future that may interrupt business continuity. A simple example of IT preventative maintenance is changing the drum in a lase