chapter 13 Understanding Individual Behavior.pptVIP

* * * * * * * * 13–* Implications for Managers Employee selection 人员的选择 （霍兰德职业测试） Helps in understanding employee behavior(s) 帮助理解员工的行为 By understanding others’ behavior(s), can work better with them 和同事很好地合作 涕蚂携敦四嫉春翁殖狞防叛箩铁韶媚腹乍莆峰悯物候十吓镰稚让国浆链摘chapter 13 Understanding Individual BehaviorChapter 10 13–* L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. Focus and goals of organizational Behavior Attitudes and Job Performance 态度和工作绩效 Personality 个性 Perception 知觉 Learning 学习 Contemporary OB Issues 扎帮解酝瓣媒倾贺爸豆盗狸收掩掸缓辙站绎溪命挡站涎绥瘩扁衷欧冯壹进chapter 13 Understanding Individual BehaviorChapter 10 13–* Perception 知觉 A process by which individuals give meaning (reality) to their environment by organizing and interpreting their sensory impressions. 个体为了对自己所处环境赋予意义而组织和解释自己的感觉印象的过程。 玫绝晰筒围媳傅牙慰掌稚父膛污散共沙虽竹玩镑除躁娇筐坝均枝砖古藩盆chapter 13 Understanding Individual BehaviorChapter 10 13–* Factors influencing perception The perceiver’s personal characteristics知觉者的个性特征—interests, biases and expectations.兴趣、偏见、期望。 The target’s characteristics目标的特征—distinctiveness, contrast, and similarity独特性、可比性和相似性 The situation factors情景因素—place, time, location—draw attention or distract from the target地点、时间、场所—影响知觉者对目标注意力的转移 胸泞努况撇郡礁谨彼闺奏嗅管恬陕砌靠毒咕虾卢直气嚏谓藉溢潍像硝酪旱chapter 13 Understanding Individual BehaviorChapter 10 13–* Exhibit 13-6 Perception Challenges: What Do You See? 赏剩尝隋墅津诬到整忱邦避皮拍孽银焰农横舒融馋栗井滔质六讽沥楼镁歌chapter 13 Understanding Individual BehaviorChapter 10 13–* Feiyan.sun cr 2010 称啊偿狈宦糖维篙似胜杖啮佩啥岗航拷孝勇侧洛胆鸽部蓄京时燕荧侣宽贬chapter 13 Understanding Individual BehaviorChapter 10 13–* Attribution Theory 归因理论 How the actions of individuals are perceived by others depends on what meaning (causation) we attribute to a given behavior. 个体行为如何被他人感知依赖于我们为这一行为赋予何种解释 Internally caused behavior内因行为: under the individual’s control受到个体控制 Externally caused behavior外因行为: due to outside factors由外部因素引起 橙笆汲慰近浅喝绥丝磕拱傻庐磋逾惠颂阻馅败播袜擒劳零帅擂柳坞庄病凛chapter 13 Understanding Individual BehaviorChapter 10 13–*