The Influence of Anger and Compassion on Negotiation愤怒和同情对谈判的影响.pptVIP

Group Decision Making Keith Allred Decision Making How do individual and group decision making compare? Is one clearly better than the other? What are the advantages and disadvantages of each? Are there circumstances in which one is better than the other? If so, which kind of decision making in which kind of circumstances? What does cohesiveness of the group do for the quality of group decision making? Advantages of Group over Individual Decision Making Bring useful information and perspectives to each other’s attention Identify and develop options that no one individual could Team members will better execute decisions in which they have a hand Caveat: Depends on group members having relevant information perspective for decision at hand Individual vs. Collective Deliberation Assuming that the decision is a choice among a few well identified options Which produces better decisions?: Ask individuals to independently study out and confidentially submit their judgment on a decision, then do what the majority concluded - OR - Ask those same individuals to deliberate and decide together as a group Disadvantages of Group over Individual Decision Making The “stampede effect”: The collective judgment of the group will tend to be more extreme than the average judgment of the individuals Don’t sufficiently challenge assumptions Underestimate downside and overestimate upside Narrow the solution set prematurely The stronger the cohesiveness of the group, the stronger the effect Takes more time and effort The Implications of Individual vs. Group Decisions Outcomes Positive Negative Individual Group Deliberation Individual Deliberation Types of Team Conflict Task Conflict: Disagreements about the best substantive solutions to the task at hand Process Conflict: Disagreements about the process the team should use to complete the task Interpersonal Conflict: Contention and resentment that is felt toward each other personally Effects of Team Conflict Type on Team Effective