服务管理：运作、战略与信息技术原书第7版教学课件ppt作者美）詹姆斯A菲茨西蒙斯JamesAFitzSimulation课件.pptVIP

Computer Simulation A Laboratory to Evaluate “What-if” Questions Nature of Computer Simulation A system is a combination of elements that interact to accomplish an objective. A computer simulation model generates estimates of system performance. An animated simulation allows one to view the system activity in accelerated time. Discrete event simulation is driven by events that occur at certain points in time. Systems are both dynamic and stochastic. Process of System Simulation Define problem and objectives Collect empirical data to determine probability distributions Begin model development