如何做一个成功的主管(2009.10).pptVIP

How to Be a Great Coach 如何做一名成功的主管 - Marshall J.Cook (USA) 2005 如何做一名成功的主管 How to Be a Great Coach Marshall J.Cook (USA) 2005 1. 1. Be a coach 當教練 Be a boss 當老板 2. 2. Motivate them 激勵員工 Force them 逼迫員工 3. 3. Ask for their opinions 徵詢員工的意見 Make your own decisions 自己做決定 4. 4. Admit your mistakes 容讓錯誤 Achieve perfection 吹毛求疵 5. 5. Be accessible 平易近人 Protect your privacy 保護自己的私隱 6. 6. Be a good listener 當個好聽眾 Talk the talk 盡量講 7. 7. Ask good questions 詢問有益的問題 Have all the answers 知道所有答案 8. 8. Welcome complaints 歡迎發牢騷 Stifle gripes 不准員工抱怨 9. 9. Coach one-on-one 一對一地指導 Lecture the masse