RTMCONSULTINGCANDIDATERESUME.pdfVIP

RTM CONSULTING CANDIDATE RESUME 1 PROFESSIONAL SUMMARY Innovative, results oriented project manager / senior manager with over fifteen years of experience and a passion for building relationships and exceeding client and management expectations. Proven success in the areas of project management, CRM/SFA, customer care centers, operations, software and new product implementations, process re-engineering, and e-business solutions. Strong skills in team building, communication and presentation, as well as inter-department and executive client relations and account management. Subject Matter expertise includes: ? Project Management ? PMO Development ? Multiple Project Methodologies ? Telecomm, Aviation, Banking, Publishing, Broadband, Billing Systems ? Strategy and Planning ? Large Global System Implementations ? Customer Relationship Management ? Business Process Analysis ? Sales Force Automation ? Software Development Life Cycle PROFESSIONAL EXPERIENCE Information Systems Consultancy 2008 – 2009 Data Gathering and Global Services Leader Project Manager / Senior Manager, IT Sr. Manager that led project teams and project managers globally in projects across multiple Domains for internal IT, infrastructure projects and internal SDLC customer projects ? Managed multiple internal infrastructure projects for software development across internal domains with IT development and engineering utilizing a RUP / Agile SDLC methodology ? Managed multiple application development projects and upgrades to move from legacy internal built software to newer technology. Worked with the business side to understand and develop requirements to deliver to the IT development units. Managed entire project team from requirements thru development, testing, training, implementation, and closure ? Managed multiple product development projects and managed other PM’s for our Energy Domain. The Energy domain is a key domain for customers and the overall company. RTM CONSULTING - CANDIDATE 000008 RTM