staffworkingpaperersd-2003-04december,2003.docVIP

Staff Working Paper ERSD - 2003 - 04 December, 2003 World Trade Organization Economic Research and Statistics Division Vertical specialization and the quality of infrastructure Hildegunn Kyvik Nord?s: WTO Manuscript date: December 2003 Disclaimer: This is a working paper, and hence it represents research in progress. This paper represents the opinions of individual staff members or visiting scholars, and is the product of professional research. It is not meant to represent the position or opinions of the WTO or its Members, not the official position of any staff members. Any errors are the fault of the authors. Copies of working papers can be requested from the divisional secretariat by writing to: Economic Research and Statistics Division, World Trade Organization, rue de Lausanne 154, CH-1211 Genève 21, Switzerland. Please request papers by number and title. Vertical specialization and the quality of infrastructure Hildegunn Kyvik Nord?s Abstract This paper explores the role of producer services and ICT on international outsourcing. The motivation for outsourcing is to focus on core business and improve efficiency and outsourcing companies usually outsource a number of functions and the efficiency gains depend on the ability for the suppliers to deliver the required quality at the right time. If only one is late or delivers a substandard product, it will delay the entire process or reduce the quality of the final product. The timeliness of delivery and the fulfilment of quality standards depend critically on the availability of producer services. Transport, communication and other logistics services are obvious in this respect, but also services such as testing and technical services contribute to enable suppliers in low-cost countries to enter the outsourcing market. I therefore argue that international outsourcing can best be understood within an analysis framework of many suppliers that ar