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This document includes: Internal memo: Handover procedure in connection with staff changes Internal regulation 2/03: Handover procedure in connection with staff changes Checklist: Guideline questions for handover meetings and notes Knowledge continuity following staff changes - Analysis of response to questionnaire on handovers in connection with staff changes in the BMZ in 2002 -1- Internal memo Handover procedure in connection with staff changes The enclosed internal regulation deals with the documented handover of jobs when there is a change of staff. This provides a systematic basis for improving institutional learning within the BMZ, something that will benefit both the ministry and individual employees but has been lacking to date. It allows the BMZ greater productivity and continuity in discharging its duties. It also provides valuable support to staff members in tackling the special challenge of rapidly developing the skills needed when taking on a new post. The quality of the handover will depend in practice on the care each individual takes over it, on the ideas they have and also on the time pressures they face when the changeover occurs. The aim of the regulation is therefore to outline a handover procedure that allows the relevant knowledge to be preserved without a disproportionate amount of working time being taken up. Clearly, however, a good handover does require time, and this should be taken into account when planning work. The following notes on the internal regulation “Handover procedure in connection with staff changes” begin with a description of the problem the regulation aims to address. Enclosed is a checklist, containing suggestions on how to structure handover discussions and notes. The problem being addressed The need for a quality procedure for job handovers within the BMZ is made particularly urgent by the fact that staff operate as “all-rounders” and frequently change jobs within the ministry. The “all-rounder” princ