-Terrorism.docVIP

Terrorism Hostage Taken 恐怖分子和人质劫持事件 Team Member Response 员工应对预案 Team members who are aware of or who witness such an incident should immediately alert CCTV by dialing 59540 or the MAGIC and report the incident. 知道或目击这类情况发生的员工要立即拨达59540报告消控中心或总机。 Identify yourself by name and department. 说明自己的名字和所属部门。 Indicate the location of the incident and your own location. 指明事发地点和自己目前位置。 If possible, observe the situation, weapons used, number of suspects, number of hostages, casualties, movements, etc.. 如可能，观察情况发展，使用的武器、嫌疑人数量、人质数量、伤亡人数和目前动向等。 Remain in a safe area DO NOT interfere, await the arrival of the Crisis Management Committee. 留在安全区域，不要介入事件，等待危机管理委员会到达。 Brief the Crisis Management Committee members on the circumstances of the incident upon their arrival. 在危机管理委员会成员到达后，简单陈述事件进展。 Be discreet and DO NOT risk or expose yourself or any of your team members / clients to any unnecessary danger. 向危机管理委员会说明目前情况。谨慎行动，不要让自己同事和客人陷入危险。 Security Department Response 保安反应预案 CCTV Security Officer: 控制中心保安员 Upon receipt of a Terrorist / Hostage alarm, the security officer on duty will ascertain: 接到恐怖分子、人质劫持报警后，保安员要确认： Identity of the informant. 报告人身份 Location of the incident and whereabouts of the informant. 事发地点和报告人所在位置 Basic details concerning the situation, weapons used, number of suspects, number of hostages, casualty, movements, etc. 情况细节，使用武器、嫌疑人数量、人质数量、伤亡人数和目前动向等。 Try to establish a point of rendezvous (security office) with the informant to meet Crisis Management Committee. 和报告人约定地点以和危机管理委员会合。 Activate the Crisis Management Committee by stating “Illegal Occupation” through walkie-talkie and pass available information, including point of rendezvous. 通过对讲机呼叫“非法占领”通知危机管理委员会，并说明相关信息，包括会合点。 Remind Security Assistant Manager, Security Supervisor and patrol duty to approach scene with caution. Other members to standby and await further instructions from supervisor. 提醒保安主管、保安部副经理和巡逻保安小心接近现场。其他人员等待主管进一步指示。 Liaise with MAGIC room and exchange infor