当代商学概论7.pptVIP

当代商业概论 Fundamentals of Business Lecture 7: Leadership and Employee Motivation What to cover today： Business leadership Business communication Motivational theories Motivational strategies Exercises 1. Business leadership Leadership 领导力 is: -- the use of one’s personality, beliefs, values, social skills, knowledge, and power to influence other people’s thoughts, feelings, and behavior An effective leader is one who can influence, persuade, and engage their followers or employees to work hard, perform well, and feel good about their job. A charismatic leader is one who is exceptionally respected by employees on a personal level, and regarded as a hero who personifies the company 1.1 Sources of a leader’s power Legitimate power: the legal authority to direct and control employees’ activities Reward power: the ability to recognize and acknowledge employees who perform their jobs in a way that meets or exceeds the requirements for their job and company Coercive power: the ability to sanction or punish employees who fail to meet job and company requirements Expert power: a person’s recognized expertise or superior skill in a particular functional area of business Referent power: the ability to influence and persuade other people because of personal quality, such as personality, physical attributes, social status, fame or personal wealth 1.2 Leadership approaches 1.2.1 Three styles of leadership Boss-centered style Democratic style Subordinate-centered style 1.2.2 Four approaches to leadership 1.3 The Contingency Theory of leadership The Contingency Theory 权变方式理论 is: -- the theory that effective leadership occurs when managers adopt a leadership approach that matches the characteristics of their employees and the work setting Two types of contingency: Employee contingency Work-situation contingency Two types of contingency Need for achievement: a person’s desire or drive to excel at a certain activity Internal locus of control: the belief that good thin