学位论文-论绩效沟通中存在的问题及解决对策 .doc

*****大学 毕 业 论 文（设 计） 2016 届 人力资源管理 专业 班级 题 目 论绩效沟通中存在的问题及解决对策 姓 名 ***** 学号 ***** 指导教师 ***** 职称 副教授 二О一 六 年 五 月 二十二 日内 容 摘 要 在企业管理中，绩效管理越来越受到管理者的重视。而随着研究的深入，发现绩效沟通作为绩效管理的核心和灵魂，贯穿着绩效管理的整个过程。目前，企业管理者也逐渐意识到绩效沟通在绩效管理中的作用，并有意识的在绩效管理过程中，加强对绩效沟通的研究和运用。企业如果要实现绩效管理，就应当重视绩效沟通，掌握绩效沟通的相关理论，并采取正确的绩效沟通方法，保证绩效沟通的有效性，充分发挥绩效沟通在绩效管理过程中的作用。本文首先介绍了绩效沟通的含义及其地位，然后分析了绩效沟通过程中存在制度不健全，缺乏沟通文化，沟通渠道不畅，意识淡薄以及缺乏必要的沟通技巧等问题，在此基础上，提出了有效沟通的具体策略，以期进一步促进绩效管理的有效实施。 关 键 词 绩效沟通；问题；解决对策 On the Performance of the Communication Problems and Countermeasures Author:Wang Gaiyun Tutor:Zhao Chunqing Abstract Performance management has received more and more attention in the business management.With further research,we find that the communication of performance which act as the heart and soul of the performance management runs through the whole process of performance management.Currently,business managers gradually become aware of the role of communication in the performance management performance and strengthen the research and application performance communication wittingly in the performance management.If?an?enterprise?want?to gain?a?good?performance?management,it?must?emphasize?communication skills?and?the?corresponding?theorise,together?with?proper?processes,to guarantee?the?effectiveness?of?communication?and?give?full?play?to?the role?of?communication?in?performance?management?processes.In?this paper,we?firstly?introduce?the?definition?of?performance?communication. Then?we?give?a?multi-view?analysises?on?the?insufficiencies?in?the communication?process,such?as?imperfect?systems,lack?of?necessary skills?and?cultures,weak?consciousness,and?so?on.?At?last?based?on?the work?we?have?done?before,we?propose?an?effective?strategy?for communication?to?gain?an?effective?implementation?of?performance management. Key Words performance communication；problem；solutions 目 录 引言 1 一、绩效沟通的含义及其地位 1 1、绩效沟通的含义