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Compentency Mapping
Vinay Ravindran Vinay Ravindran HumanResourceOnLine@Y What do we mean when we say “COMPETENCY” ? A Competency is an underlying characteristic of a person which enables him /her to deliver superior performance in a given job, role or a situation. Competencies are seen mainly as inputs. They consist of clusters of knowledge, attitudes and skills that affect an individual’s ability to perform. Hayes (1979) – Competencies are generic knowledge motive, trait, social role or a skill of a person linked to superior performance on the job. Albanese (1989) – Competencies are personal characteristics that contribute to effective managerial performance. UNIDO (2002)- A Competency is a set of skills, related knowledge and attributes that allow an individual to successfully perform a task or an activity within a specific function or job. What is Common in the definitions? Competencies underlying characteristic of a person’s inputs. clusters of knowledge, attitudes and skills generic knowledge motive, trait, social role or a skill personal characteristics set of skills, related knowledge and attributes Behaviour Indicators A Competency is described in terms of key behaviours that enables recognition of that competency at the work place. These behaviors are demonstrated by excellent performers on-the-job much more consistently than average or poor performers. These characteristics generally follow the 80-20 rule in that they include the key behaviors that primarily drive excellent performance. Example of a Competency Analytical Thinking The ability to break problems into component parts and consider or organize parts in a systematic way; the process of looking for underlying causes or thinking through the consequence of different courses of action. Key Behaviour Indicators Independently researches for information and solutions to issues Ability to know what needs to be done or find out (research) and take steps to get it done As
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