internet_banking_services_in_pakistan_banking_sector.pptVIP

INTERNET BANKING SERVICES IN PAKISTAN BANKING SECTOR Presented by Kamran Alam MAFUniversity of Lahore OUTLINE Introduction Literature Review Research Methodology Research Questions Findings Analysis Conclusion Introduction Internet banking system has become popular in recent years. Internet banking system is very easy for customer to access his account, check his balance and transfer his money within minutes. Currently the account holders of a bank want to easy and quick access and securable way to withdraw his money or other banking products. Online banking is one of the best way to access banking products, you can check your balance, pay your bills at your home just through enter with your email id on your respective bank web portal. Introduction (Continued…) Internet banking services means the services are provided by a bank to their customers through internet. Some examples of internet banking services are as below; Electronic Fund Transfers (EFT) Debit Card Utility Bills Payment Credit Card Prepaid Smart Bank Account/Balance Statement LITERATURE REVIEW In 1999, there was first business in the financial services industry particularly in retail and general banking that realized the great opportunities of the internet and took initiative to provide online services (Bauer, 1999). Many would claims E-commerce is bringing reforms in corporate sector / industries (Howcroft, 2001). The claim proves true when internet brought electronic revolution in banking sector since 1995 (Jasimuudin, 2001). LITERATURE REVIEW (Continued..) Internet banking covers the banking services of fund transfer, credit card services, cash withdrawal from ATM machine, checking balances, savings deposits and bill payment (Banks, 2001). Internet banking provide services to their clients check banking transactions in performing business at office or at home to use any computer that is connected through internet and has a high speed browser (Sherrod, 2000). METHODOLOGY The