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Office of Study AbroadCrisis Management - London 2005Parent Meeting Jeff Riedinger, Acting Dean International Studies Programs Purpose of this presentation Review Office of Study Abroad (OSA) crisis management procedures and implementation in this summer’s situations Provide information regarding lessons learned and planned changes Obtain feedback from parents perspective Presentation Overview Program information MSU/OSA emergency preparedness OSA crisis management procedure (CMP) Implementation of these procedures and responses to the bombings in London Difficulties encountered implementing CMP Assessment and changes Post-traumatic stress Questions and discussion International Emergency Preparedness Security and Risk Assessment Committee regularly reviews program locations 24/7 International Emergency Assistance Hotline staffed by DPPS The MSU/OSA Emergency Response Resources Manual was designed for study abroad First responders are trained in Incident Command Protocols by DPPS An Incident Command Team is convened for large-scale crises Due to the large number of students abroad each year, OSA regularly responds to individual crises Students are required to attend MSU/OSA pre-departure orientation, which includes information on health and safety How MSU/OSA Prepares Students for Emergencies (at home) At application, students are provided with a Study Abroad Student Handbook (pp. 37-42 address health safety) Students are required to attend MSU orientation where they are given the MSU Emergency Assistance Card AND a London Handbook How MSU/OSA Prepares Students for Emergencies (on site) On arrival, students are required to attend another orientation where they are given an on-site Phone Numbers Business Card, including a 24/7 local number The MSU office number was also announced and students were instructed to write it in. The Nutford number had changed, so students were told to make this correction. Program Information - Some Facts On July 7, 324 studen