E-Commerce and E-Business.pdfVIP

Chapter 1 Slide 1 EC T 7010 Fundam entals of E-C om m erce Technologies Edited by Christopher C. Yang Chapter 1 E-Commerce and E-Business Chapter 1 Slide 2 EC T 7010 Fundam entals of E-C om m erce Technologies Edited by Christopher C. Yang Learning Objectives ? Understand B-to-C and B-to-B E-Commerce. ? Identify Drivers to two types of E-Commerce ? Activities in E-Commerce. ? Describe features of E-Business ? Appreciate E-Governance Chapter 1 Slide 3 EC T 7010 Fundam entals of E-C om m erce Technologies Edited by Christopher C. Yang Overview ? What is E-Commerce? ? Types of E-Commerce ? Drivers, Activities, Values and Models of B-to-C E- Commerce ? History, Drivers, Activities, Values and Models of B-to-B E-Commerce ? E-Business ? E-Governance Chapter 1 Slide 4 EC T 7010 Fundam entals of E-C om m erce Technologies Edited by Christopher C. Yang What is E-Commerce? ? Business activities running over the Internet and World Wide Web platform ? Use of TV and toll-free telephones in business are not usually associated with e- commerce ? Depending on the situation, electronic data interchange (EDI) may or may not be associated with e-commerce. EDI is used for business-to-business transactions ? Examples of e-commerce: – Buying books on A – Promoting cars on T – Participating in auctions at eB – Customer support at F – Industrial exchanges such as C Chapter 1 Slide 5 EC T 7010 Fundam entals of E-C om m erce Technologies Edited by Christopher C. Yang Pure Vs. Partial Electronic Commerce – Three dimensions ? the product (service) sold [physical / digital]; ? the process [physical / digital] ? the delivery agent (or intermediary) [physical / digital] – Traditional commerce ? all dimensions are physical – Pure EC ? all dimensions are digital – Partial EC ? all other possibilities include a mix of digital and physical dimensions Chapter 1 Slide 6 EC T 7010 Fundam entals of E-C om m erce Technologies Edited by Christopher C. Yang The Dimensions of Electronic Commerce