Unit3OfferLetter案例.ppt

Offer Letter;Main topics:;Part 1 Definition;Part 2 Main structure;Part 3 Steps;Typical expressions: 1. Thank you for your inquiry and for your interest in our products. 感谢你方询价以及对我方产品的兴趣。 2. We thank you for your letter asking for a quotation for…We are pleased to make the following offer. 感谢贵方要求对…进行报价的来函。我方十分乐意进行如下报价。 ;Step 2 (1) Answering some questions and telling the buyer the enclosed data such as the catalogue, price list and samples. (2) Explaining the no-stock situation and assuring that you will revert to it once a supply becomes available. ;Typical expressions: 1. We have much pleasure in enclosing a quotation sheet for our products and trust that their high quality will convince you to place a trial order. 很高兴附上我们产品的报价单。相信我们产品的高质量能使贵方试订。 2. We are enclosing our latest catalogue and price list giving the details you asked for. 现附上??你们所需详细情况的最新目录与价目单。;3. We very much regret that we are unable to supply you the small quantity you require. 很遗憾由于贵方所订数量太少，我们无法供货。 4. We regret to inform you that we are not in a position to cover your need for the said goods. Once our supplies are replenished, we shall be pleased to revert to this matter. 很遗憾我们不能满足你们对该商品的需求。一旦有新货供应，我们将再和你们接洽。;5. Owing to heavy orders, we regret being unable to meet your requirement for the time being. 由于订单甚多，目前暂不能满足您的需要，很抱歉。;Step 3 (1) Indicating the advantages and the details of the goods you offer. (2) If no stock, you should also take active actions such as delaying delivery date through negotiation, recommending similar products, requesting the buyer to have a look at your catalogue. Even if these goods can’t satisfy the buyer, he / she will enjoy your service attitude.;Typical expressions: 1. We are confident that you will find our products the finest on the market and considerably better than those of our competitors. 我们坚信，贵公司会认为我方的产品是市场上最好的，大大优于竞争对手的产品。 2. The samples we sent will convince you of the excellent quality of our products. 寄去的样品会使贵方相信我方的产品质量上乘。 ;This