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TravelPolicy-CommonwealthBusinessTravelGroupInc
Travel Policy
Commonwealth Business Travel Group
Miami, FL
November 5, 2009
Why talk about Travel Policy?
It’s your job!
Travel Policy Fundamentals
Company
Greatest cost savings, control and cost avoidance
Policy and expectations
Company benefits
Corporate social responsibility
Agency
Great sales opportunity – pre and post
Insight to how to work with company
Helps prove agency value
Trends and biggest changes
Online vs. paper
Pre-approvals
Advance purchase requirements
Changes / cancellations
Preferred supplier usage
Employee vs. Travel vs. Expense policy (ies)
How to book travel
How to pay for travel
Trends and biggest changes cont.
Insurance review
Ancillary fees
Actual receipts vs. per diems
Integration of global policy
Reimbursable vs. Nonreimbursable
Other
Parking, trip modeling, etc.
Measureable policies
Measureable Policy Performance
Pre and post
Pre-approvals and notifications
Daily / weekly / monthly / quarterly
Annual Reviews
Summaries vs. details
Sample reports – summary and detail
Online vs. offline
Advance purchase
Changes - Exchanges
Preferred supplier usage
Travel payment
Ancillary fees
Components of a policy
Purpose and expectation
Travel program contacts
How to book travel
Air, hotel and ground transportation
Payment and Reimbursement
Miscellaneous
Insurance
Emergency Assistance
Ancillary fees
Meals and business entertainment
Reimbursable vs. nonreimbursable
Components Details
Purpose and expectation
Travel program contacts
Executive sponsor
Responsible contact title and info
Components Details
How to book travel
Agency info
Online booking tool
Agent vs. online expectation
Approval processes – contacts
Profile
Billable/Nonbillable or project differences
Components Details - Air
Lowest applicable fare definition
Frequent Flyer / User programs
Class of service - Upgrades
Company contracted carriers
Advance booking
Nonrefundable vs. refundable fares
Changes and cancellation policy
Saturday stay reimbursement policy
Illegal booking practices
Back-to-
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