Unit 10 Cyberculture.pptVIP

Section A;Introduction;E-mail is increasingly used for professional purposes—Not long ago, e-mail was considered a secondary form of communication. It was spontaneous and chatty, used mostly for quick comments or nonessential information. Today, e-mail is a principal form of communication in most workspaces, so people expect e-mail messages to be professional and nonfrivolous.; Yes No Score Can you receive and send messages? Yes Marks Can you forward documents to others? Expert 8-10 Can you receive and send attached documents? Achiever 7-8 Do you sort your e-mail message into folders? Beginner 5-6 Can you send one e-mail message to multiple peoples? Get to work 0-5 Have you created and used a signature file? Are you on any mailing lists (listservs)? Do you know what flaming is? Do you know what spam is? Do you know what netiquette (network etiquette) is?;E-mail is a form of public communication—Your readers can purposely or mistakenly send your e-mail messages to countless others. So, you should not say things with e-mail that you would not say openly to your supervisors, coworkers, or clients.;E-mail is increasingly formal—In the past, readers forgave typos, misspellings, and bloopers in e-mail messages, especially when e-mail was new and difficult to use. Today, readers expect e-mails to be more formal, reflecting the quality expected in other forms of communication.;E-mail standards and conventions are still being formed—How e-mail should be used in the workplace is still being worked out. People hold widely different views about the appropriate (and inappropriate) use of e-mail. ; So, you need to pay close attention to how e-m