Customer first VS employees first - Enterprise emotional control.docVIP

 PAGE \* MERGEFORMAT 4 Customer first VS employees first - Enterprise emotional control Customer first VS employees first: What is the significance? Customer first and our employees first, will determine which of our businesses a node from the start the mood inside and outside the enterprise management and control is more effective, taking into account short-term benefits and long-term development to achieve enterprise configuration optimized to start the market to find the high profit leverage points. It will eventually affect the gold content of our brand image and brand. So, at the beginning of this similar to the first, the chicken or the egg question, let us first remind ourselves of market sentiment cycle map, take a look at emotions, feelings, what kind of ways inside and outside the enterprise in the enterprise market, circulation . Prior to interpret drawings, it is noteworthy: even the most rational financial, digital information, have passed strong emotions, emotional color. All the information is not a commitment to remain unchanged. Feelings, emotions on information acceptance, interpretation plays an important role. The same piece of information through different ways of reading, will show a completely different look. Therefore, the perceptual consumption age, whether it is capital flow, information flow, or the enterprise mobility, in the final analysis are the emotions, feelings flow. Reading on the chart, the highest levels of business in terms of what to make of a seemingly rational decisions are inevitably subjective area has a strong sense of individuality color. Management decision-making has been injected into the company’s most senior leaders of the values, emotions, feelings. Such sentiments, emotions passed to the implementation by the competent level, execution level and then implemented into the market, consumers receive such a mood, emotion, after the flow of information and exercise their right to vote: the enterprise purchas