客运员技能试题[综合部分].docVIP

客运员技能试题（综合部分） 一、英译汉部分 1 A：Mr. Smith ,I see that you have no identification(标签) attached to your checked baggage. Would you please to write your name, city, and the phone number on these baggage, so that you can easily identify(识别) them at your destination? Here are name labels for you. B：Thank you. I’ll fill them up right away. 答案要点：A：史密斯先生，您的行李上没贴标签，请把您的姓名，所在城市，电话号码写在标签上，再贴到行李上好吗？这样到目的站时容易查找。 B：谢谢。我这就（马上）填写。 2 Attention please, We regrets to announce that the departure time of Flight HU7851 for Xiamen will be delayed due to technical reason. Information will be given as soon as possible if it is available. Would passengers please remain in this lounge until further arrangements are made. We apologize for the inconvenience caused. Thank you. 各位旅客请注意，我们抱歉地通知您，前往厦门的HU7851航班由于机械故障原因不能按时起飞。起飞时间待定，请您在侯机厅休息，如有新的信息我们将及时广播通知。由此给您带来的不便，我们深表歉意。谢谢 3、Generally speaking, passengers going to the air port by themselves must arrive at the airport 90 minutes before the departure time to complete the check-in formalities. But the check-in time is different mainly because of the different type or size of aircraft. For large aircraft such as Boeing 767 and 747, we start check-in 2 hours before departure; for narrow-bodied(窄体的) ones like Boeing 737, we start check-in one and half hours before departure. However, at some small airports, for even smaller aircraft flying regional routes, the check-in may be made only 20 or 30 minutes prior to departure. 答案要点：一般来说，您必须在航班离站前的一个半小时前到机场办理乘机手续，但是具体的时间要看您所乘坐航班的机型，宽体飞机，例如波音767和747等需在航班离站前两小时办理乘机手续；而窄体飞机，例如波音737等需在航班离站前一个半小时办理乘机手续。在小型机场飞支线的航班，提前20-30分钟办理乘机手续。 4、A：Sir, may I know what’s inside the case? B：Some cloisonné(景泰蓝). This is very delicate（易碎）. You’d better handle with care. A：Certainly. We will respect and take care of your personal belongings. Would you please seal your bag properly and I’ll place a fragile sticker on the bag? B：What for? A：Sir, I’m making your bag “fragile” to ensure the baggage handlers treat it with care. B：Thank yo