How to sell more to customers-.docVIP

 PAGE \* MERGEFORMAT 6 How to sell more to customers? Speaking from the SDM ... ... From 2005 onwards, in China, Metro (Metro) stores the structure of one more job, that is, sales development manager (Sales Development Manager: short SDM), this position second only to shop in stores, general manager, high - in the original floor manager role, supposedly since it is in stores already have a floor managers and supervisors responsible for their own sales structure and category of goods, why is there a sales development manager do? First, we can look at the Metro for this role must be what? * Bachelor Degree, marketing or business administration major; At least 5 years of sales experience or marketing experience, with retail, trade, fast moving consumer goods transaction experience; * Fluent in English and Chinese to communicate and writing; * Good interpersonal communication skills, strong ability to persuade, responsibility, strong, can withstand a certain degree of work pressure; * Leadership and management of store sales to customers; * Good sense of service, good analytical ability, planning and organizational leadership capacity; * Tracking service customer needs, focus on customer needs; * Responsible for the client’s file management and customer reception services; * To solve sales and stores for customers and other related customer service issues. On seeing the above description can be seen that the role of Metro’s request for the SDM is not only a simple literal sales development work, but also the normal operations of both stores to increase the purpose of this post is to enhance the store’s overall customer service capabilities. For the Metro, because all of its members are enterprise-level members of these customers is professional or consumer groups. The characteristics of these customers in retail stores and ordinary customers are different, they plan to shop in terms of stronger, more professional shopping with vision and selection crite