管理学robbins11-2探究.pptx

Management 11th editionStephen P. Robbins;Chapter 2 Understanding Management’s Context:  Constraints and Challenges;Meet the manager;A Manager’s Dilemma（困境）;2.1 The Manager: Omnipotent or Symbolic?;万科;? 2007 Prentice Hall, Inc. All rights reserved. ;? 2007 Prentice Hall, Inc. All rights reserved. ;纪录片《公司的力量》 第6集 谁执权杖——经理人;? 2007 Prentice Hall, Inc. All rights reserved. ;2.2 The External Environment: Constraints and Challenges;Exhibit 2-2: Components of External Environment;How the external environment affects managers;Environmental Uncertainty（环境的不确定性） ;degree of change 变化程度— dynamic 动态：the components in an organization’s environment change frequently. stable 稳定：the components in an organization’s environment change minimal. ;Environmental Complexity 环境的复杂性— the number of components in an organization’s environment and the extent of the organization’s knowledge about those components.外部环境的构成要素数量以及组织对要素的了解程度 simple 简单：with fewer competitors, customers, suppliers, government agencies（政府机构）, and so forth faces a less complex and uncertain environment. needs fewer knowledge about its environment. complex 复杂：vice versa ;Exhibit 2-3: Environmental Uncertainty Matrix;stakeholder relationships 利益相关者关系;? 2007 Prentice Hall, Inc. All rights reserved. ;Managing Stakeholder Relationships;纪录片《公司的力量》 第7集 各领风骚——文化;Organizational Culture - The shared values 价值观, principles原则, traditions传统, and ways of doing things 做事方式 that influence the way organizational members act. Culture is a perception 感知. Culture is descriptive 描述性的. Culture is shared 共享的. ;? 2007 Prentice Hall, Inc. All rights reserved. ;? 2007 Prentice Hall, Inc. All rights reserved. ;W. L. Gore Associates;Strong Cultures强文化 - Organizational cultures in which key values （核心价值观）are intensely held and widely shared. Factors Influencing the Strength of Culture Size of the organization Age of the organization Rate of employee turnover 员工流动率 Strength of the original culture 原创文化实力 Clarity