E房地产开发公司电话管理制度.doc

E房地产开发公司电话管理制度 E房地产开发公司电话管理制度提要：每个职员都有义务传送电话。如对方要找的职员不在公司，应将对方姓名、地址、电话号码等内容记下（对方认为不便时除外），并及时转告有关部门人员 来自地产E网 E房地产开发公司电话管理制度 所有来电，务必在三响之内接听。对方挂断之后，方为通话完毕，任何时候不许用力掷听筒。 当接到外来电话时，应使用温和的礼貌用语，如：“您好，XX公司”；“谢谢”；“再见”等。 通话过程中，应仔细倾听对方讲话，并以恰当的语气词给对方以认真的反馈。 当对方发出邀请或会议通知时，应表示谢意。 应注意讲话的语气、措辞，要热情诚恳、亲切友善，不得在电话里顶撞对方或使用粗俗语言及生硬语气。 遇到重要来电，应在电话机旁作好记录，即左手接电话，右手记录有关事项，提高通话效率。 每个职员都有义务传送电话。如对方要找的职员不在公司，应将对方姓名、地址、电话号码等内容记下（对方认为不便时除外），并及时转告有关部门人员。 上班时间原则不得使用电话谈私事，如确有急事须打私人电话，应简明扼要,一般不超过3分钟。 用电话谈业务，应简明扼要，以免影响其他客户通话，通话时音量适度调低，并注意语气文明。 一般员工业务联系使用长途电话，应填好话单，经部门负责人批准并报办公室核准后，方可使用，用毕应如实在“长话登记簿”上填写、签名。部门理人员使用长途电话联系业务。 未经批准擅自拨打长途电话者，一经查出，按话费的5-50倍罚款。 来自地产E网 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum sys