七旬老翁被拒入小区,管理缺乏人性化.doc

七旬老翁被拒入小区,管理缺乏人性化 七旬老翁被拒入小区,管理缺乏人性化作者：佚名 时间：2017-8-2 浏览量： 案例描述: 某业主70多岁的老父刚来小区,一日外出回来,遇门口岗盘查,因其只知所住位置而无法说出房号,家中又无人,被门口岗拒之门处两小时左右,直到另一住户与门口岗交涉后,才由巡逻员带其返家;事后该业主书面投诉到管理处,讲述了70多岁老人在门被护员“罚站”两小时的艰辛,对物业公司的管理进行了抨击。 处理过程: 管理处上门安抚老人,并与业主进行了沟通,取和业主谅解。同时物业公司组织全体人员就此事讨论,从中总结教训。 案例点评: 在严格按制度工作的同时,要有一定的灵活性,如可请管理处核对,与其家人联系,同时请老人到管理处休息,核实后请老人回家;或者在老人有钥匙的情况下,派员工送老人回家。在安全管理工作中,既要保障小区安全又不能损害业主利益,还要尽量为业主提供便利,在不同工作要求之间如何找到平衡点,是以后安全工作的重点。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral education initiativesThree