环联集团服务理念2011.3.22精选.doc

环 联 集 团 企 业 文 化 服 务 理 念 篇 章 目 录 第一篇 服务口号··································2页 口号译解··································2页 第二篇 服务宣言··································2页 第三篇 服务八项原则······························3页 第四篇 服务境界··································3页 大服务观··································3页 服务的三个境界·····························3页 三个凡是··································3页 四个之前··································4页 五声服务··································4页 六微服务··································4页 留心服务················