商住大厦拜访客户制度.docVIP

商住大厦拜访客户制度 商住大厦拜访客户制度提要：按预约时间携带拜访客户会谈内容记录表前往约定地点对客户的意见、想法、建议进行记录，如有必要，现场做出合理 房地产E网 商住大厦拜访客户制度 1制度内容 定期收集客户对管理工作的意见、建议，保持与客户的良好关系 2适用范围 客户服务部对客服务的日常工作。 3管理标准 对客户的拜访是管理部众多客户事务中一项重要的工作，管理部管理人员通过定期对客户的拜访达到以下标准： 1.加强管理处与客户的感情联络。 2.加强沟通，让客户配合，协助管理处工作。 3.提高管理处管理质量，及管理人员的服务质素。 4.让客户了解物业管理处的运作。 5.倾听客户对物业管理处管理方面的建议和意见。 6.了解客户对物业设施合理性方面的要求。 4工作流程 1.按工作计划与客户预约拜访时间；临时发生的事情随时与客户预约请求拜访。 2.按预约时间携带拜访客户会谈内容记录表前往约定地点对客户的意见、想法、建议进行记录，如有必要，现场做出合理、实事求是的解释；如不能当时解答客户的疑问或不能自行决定是否可以满足客户的要求时，应把客户的要求与想法记录在案并向管理公司反映寻求解决方案。 3.完成对客户的拜访工作后，认真填写《拜访客户登记记录表》存档备查。 5工作表格 1.拜访客户登记记录表（QmS-Pm-3601） 2.拜访客户会谈内容记录表（QmS-Pm-3602） 3.客户意见/建议征询表（QmS-Pm-3603） 房地产E网 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent