小区客户服务人员职责任务及素质.doc

小区客户服务人员职责任务及素质 小区客户服务人员职责任务及素质提要：主动、耐心、细致周到地为客户服务，随时注意售楼部外来人员动向，防止闲散人员进入售楼部。保持销售的正常开展 小区客户服务人员职责任务及素质 　　职责任务 1、严格按公司安管理制度操作，于指定岗位当职，不能擅离岗位。 2、按规定着装（迎宾礼仪服装），严格执行接待礼仪，精神饱满，姿态端庄，微笑服务，形象良好，举止文明、大方、优雅。 3、主动、耐心、细致周到地为客户服务，随时注意售楼部外来人员动向，防止闲散人员进入售楼部。保持销售的正常开展。 4、发生各类突发事件，应立即上报。 5、协助作好岗位的清洁卫生。 6、协助销售人员作好其他接待事务。 7、完成上级交待的其它事务保守内部机密。 综合素质 1、具有物业服务基础知识，了解国家有关安全方面的法令、法规； 2、熟悉规章制度和秩序维护部标准作业规程； 3、安全意识强，处理一般安全事故； 4、熟悉辖区内业主的基本情况，与业主相处有亲各力。房地产E网 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educa