碧园管理处总服务台人员考核标准.docVIP

碧园管理处总服务台人员考核标准 碧园管理处总服务台人员考核标准提要：负责接听值班电话,做好值班记录,每周将值班情况简单扼要向主任汇报,重大事项应及时向主任汇报或直接通知责任部门承办 自 碧园管理处总服务台人员考核标准 一、评比 1、坚守岗位，不擅自离岗。 2、热情接待来访住户和其它人士，对他们的咨询事项给予主动、文明、圆满、详尽的答复、解释。 3、在上级领导、同行、友人等前来我处检查、指导或参观时，负责安置、接待，应当热情、文明、周到。 4、负责接听值班电话,做好值班记录,每周将值班情况简单扼要向主任汇报,重大事项应及时向主任汇报或直接通知责任部门承办。 5、负责上传下达，收集住户、员工的意见，向主任汇报。 6、根据主任或责任助理的指示通知和直辖市责任部门完成任务。 7、负责本处报纸、信函、文件的收发工作。 8、负责总台至大门口、接待室的卫生清洁。 9、监督管理处人员打卡考勤，发现代打卡或其它违纪行为应报告给主任。 10、完成主任交办的其它任务。 基本符合以上各项要求旨为合格，符合以上各项要求旨为良好，超出以上要求者为优秀，不符合以上各项要求者为中差。 二、奖罚 1、每个月进行一次综合考评，优秀者给予奖励，每一次给予奖励10元，连续二次获得优秀者给予奖励100元。 2、考评结果为中差者，每一次罚款50元，连续二次为最差者将给予罚款100元并警告一次，连续三次最差者将予以辞退。 自 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and manage