管理处与业主（用户）沟通办法.docVIP

管理处与业主（用户）沟通办法 管理处与业主（用户）沟通办法提要：同时丰富业主（用户）的精神文化生活，切实为业主（用户）营造一个”安全、清洁、优美、舒适、方便”的生活居住环境 更多 管理处与业主（用户）沟通办法 为加强管理处与业主（用户）之间的联系与沟通，及时了解业主（用户）需求，改进管理处工作，提高服务质量，同时丰富业主（用户）的精神文化生活，切实为业主（用户）营造一个”安全、清洁、优美、舒适、方便”的生活居住环境，特制订本办法如下： 向业主（用户）公布服务中心电话，方便业主（用户）有事时电话联系。 在社区内设置宣传栏，每年初制定年度各月宣传主题计划，遇重大事 件发生可临时调整宣传内容。 主动搜集与业主（用户）生活密切相关的信息并及时向业主（用户）发布，如天气变化、节假日的出行信息等。 充分利用传统节日、纪念日等，制订年度社区文化活动计划，组织业主（用户）积极参与各类社区文化活动。 每月末按照规定数量对当月的派工单进行随机抽样，依照抽样名单回访业主（用户）。 随时接待和受理业主（用户）的投诉，及时将处理结果反馈给投诉人。 入住后第一年内，每六个月对业主（用户）做一次物业管理工作满意度调查，以后每年做一次。调查表覆盖社区内所有长期居住业主（用户），回收率不低于发放总数的75%。调查表回收后及时汇总反映较为集中的问题，并上报给上级主管，待得到明确的答复后以公开信的形式向社区全体业主（用户）公布。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the const