管理处人员对外服务工作管理规定.docVIP

管理处人员对外服务工作管理规定 管理处人员对外服务工作管理规定提要：根据客户的要求，按质、按量、按时完成服务工作，保证客户满意。在工作中严禁向客户索取财物，严禁偷盗行为，如有违反者 源自房地产资料下载 管理处人员对外服务工作管理规定 为树立良好形象，加强对外服务工作管理，提高服务质量，特制定以下对外服务工作管理规定： 一、对外服务工作人员要严格遵守和《员工守则》，以良好的精神面貌和优异的服务态度对待服务工作。 二、上班时间根据管理处安排后，每天必须先到管理处报到，然后外出工作。工作结束后，必须及时到管理处签到。上班时必须佩带工作证，以便接受客户监督。 三、根据客户的要求，按质、按量、按时完成服务工作，保证客户满意。在工作中严禁向客户索取财物，严禁偷盗行为，如有违反者，一经发现，立即作辞退处理，情节严重者还将追究法律责任。 四、若客户有特殊情况需要我服务人员加班，必须先通知本部门主管，经批准同意，并安排好其他客户服务时间后，方能进行。 五、管理处将不定期地进行工作检查，听取客户反映，如客户多次反映某工作人员不能胜任，管理处将对该人员进行处理。 六、工作人员如有损坏客户财物，将予以赔偿，并视情形扣发责任人奖金。 七、不准接受客户小费，如客户坚持付给而无法推脱，收下的小费一律上交管理处，私自收起小费拒不上缴者，一经发现，将扣发当月奖金及工资，情节严重者作辞退处理。 源自房地产资料下载 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction