管理处楼层接待员岗位职责.docVIP

管理处楼层接待员岗位职责 管理处楼层接待员岗位职责提要：将业主中心设施及服务质量方面的意见或建议及时汇报给物业主管或中心经理，并做好详细记录 更多内容源自绿化 管理处楼层接待员岗位职责 1、对物业主管负责，完成领导交办的工作； 2、迅速礼貌的接听电话及时做好电话记录，并准确无误的将电话内容传达给相关人员； 3、耐心回答业主的各种询问，做到百问不厌； 4、熟悉掌握中心应急事件处理程序，配合安保部处理突发事件； 5、熟悉掌握物业、公司的名称、房号，尽可能准确记住业主的姓名，并遵守保密制度； 6、熟悉中心所有的服务设施及服务项目； 7、了解中心的组织体系，各部门的职责范围及其有关负责人的姓名； 8、将业主中心设施及服务质量方面的意见或建议及时汇报给物业主管或中心经理，并做好详细记录； 9、按照前台服务工作程序做好问询接待； 10、按邮件分检程序完成工作； 11、随时完成上级交办的特殊任务。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral education ini