店铺仓组、服务组守则.docVIP

店铺仓组、服务组守则 店铺仓组、服务组守则 仓组守则 1.以店铺生意为先,与其它同事有良好的沟通 2.熟悉货品前10大货品的仓存(色码件数)及全部货品的产品知识 3.每日清楚10大货品的销售情况 4.及时主动反映货品质量和销售情况(问题) 5.熟悉货品在货场和仓库的摆放 6.能准确迅速从仓库补货出货场,将缺色缺码转告同事 7.出货速度要快,要给自己一个速度的好习惯 8.必须清楚明确点算返货的款、色、码的数量并签名 9.有错漏立即记录，复核并报告店长（领班） 10.清楚所有返货情况，并告知其他同事 11.定立仓组交更部，知会或通知何时何货转到何处 12.所有的货品都要最快上仓、上架（方便同事消售） 13.货品要按销售、类别、款色、码分清摆放 14.熟悉仓库货库，货品必须入胶袋 15.仓库要保持整齐、清洁通畅和安全 16.返新货要当日开B时向同事介绍FAB 服务组守则 1.以身作则，在其他同事面前树立好榜样。 2.以客为先，每天在货场上要做到最好的服务并能影响和带动身边的同事保持笑容。 3.经常在货场上与同事打气，多组织游戏令同事保持积极高涨的土气和状态。 4.勤于报数，令同事觉得服务小组时刻在货场存在并能发挥到发电机的作用。 5.经常提醒身边同事做得不足之处并与其打气，关心了解同事，令其不会情绪低落。 6.留意最新的服务要求多与其它兄弟铺交流或到外面市场了解服务的潮流。 7.每周定期开服务组会议，并作会议记录，定出服务目标要求，并作出自我总结。 8.组别成员之间有良好沟通，达到行动保持一致。 9.五大优质服务： 一.最自然招呼二.最亲切笑容三.最动听声线 四．最精彩搭配五.最利落动作 create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating people. Traditional moral education initiativesThree, the routine work of moral education:Daily moral education:1, the daily morning exercises or class-break setting-up exercise and discipline inspection and appraisal of public signs;2, daily cleaning and inspection;3, the daily student school appearance, dress, wearing school card check;4, the daily duty guide to the leadership class discipline three rounds.Weekly moral education work:L, the flag raising ceremony and the national flag speech under the flag raising ceremony held on Monda