跨文化交流与谈判.pptVIP

Cross-Cultural Communication and Negotiation The specific objectives of this chapter are: DEFINE the term communication, examine some examples of verbal communication styles, and explain the importance of message interpretation. ANALYZE the common downward and upward communication flows used in international communication. EXAMINE the language, perception, and culture of communication, and nonverbal barriers to effective international communications. Cross-Cultural Communication and Negotiation PRESENT the steps that can be taken to overcome international communication problems. 5. DEVELOP app