酒水部新员工培训表(中英文).DOCVIP

酒水部新员工培训表 NEW STAFF TRAINING LIST NAME姓名 DEPT/SECTION部别 POSITION职位 ID NO工号 COMMENCING DATE入店日期 The respective division head/department head or the immediate supervisor has covered the following subjects with the above employee 相关的部门总监/部门经理或上述员工的直接上司已经向该员工讲解了下列内容: 1 Job Description/Responsibilities 工作职责描述/岗位职责 13 Reporting Illness Absence 病假或请假报告程序 2 Departmental Rules 部门规章制度 14 Procedure for Returning to Work after Illness 病假后如何报到上班 3 Personal Cleanliness 个人清洁卫生 15 Meal and Relief Period 用餐时间和休息时间 4 Uniforms 制服 16 Beverage knowledge 酒水知识 5 Duty Roster 排班表 17 Normal English 对客交流日常英语口语 6 Overtime 加班 18 Departmental Policy Procedures 部门工作政策和程序 7 Personal Time Off 个人休息时间 19 Hand-over When Off Duty 下班时的交接程序 8 Hospitality Way 聚丰圆待客之道 20 Department Organization Chart 部门介绍/部门组织结构图 9 Reporting Accidents 事故/工伤报告 21 Inter-departmental Contact 需要联络的部门以及其联络方式 10 Leave Application 假期申请 22 Service standard 服务标准 11 23 12 24 JOB ORIENTATION 工作描述 Tour of department and introduction to supervisors and colleagues 参观部门并介绍认识同事 Explanation of job – its relation to overall operation, stress courtesy and politeness 解释如何进行工作, 包括完整的操作程序并强调礼貌在此过程中的重要性 Explanation and demonstration of each step – letting employee try 演示工作步骤后, 让员工自己尝试 Check performance 检查工作表现 Safety rules 工作的安全规定 Comment评语: ___________________________________________________________________________________________ Acknowledgement : I fully understand the above mentioned topics that have been conducted for me. 认可承认 我接受过上述培训, 并已经完全掌握以上内容. _______________ ________________________ Staff Sign Off员工 Immediate Superior直接上司 Div/Dept Head部门总监/经理 Training Manager培训经理