前厅专业术语(新).docVIP

Hotel chain 酒店连锁 Room Reservation 客房预订 Advanced Reservation 临时类预订 Confirmed Reservation 确认类预订 Guaranteed reservation 保证类预订 Booking lead time 预订提前期 Advanced deposit 预付订金 Full house 满房 Over booking 超额预定 Waiting list 等候名单 Expect arrival list 预期抵店名单 Add booking 追加预订 Cancellation 取消预定 No show 未通知取消又无预期抵店 Room forecast 房间预测 Guest history 客史挡案 Rooming list 团体名单 Block room 锁房 Room Type 房间种类 Standard Room 标准间 Deluxe Room 豪华间 Suite 套间 Handicap 残疾人间 Adjoining room 相邻房 Connecting room 相连房 Room upgrade 房间晋升 Non-smoking floor 无烟楼层 Executive floor 行政楼层 King Size 大床 Twin Size