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住客房的清扫与整理教案(国外英文资料)
住客房的清扫与整理教案(国外英文资料)
Lesson plan
Subject: room service section name: housekeeping and cleaning
Coach: one class hour
One, the textbook analysis: the core of this section is the procedures, standards and considerations that the housekeeping staff should follow in cleaning and organizing the guest rooms. By learning this section to make the students understand the state of all kinds of guest rooms as well as the key to master for cleaning the living room, is the student to master cleaning and sorting steps, to improve their service skills.
Second, the focus of the teaching
General procedure and procedure standard for housekeeping and cleaning.
Third, teaching difficulty
The difference between housekeeping and other housekeeping procedures.
Fourth, teaching goals
Knowledge goal: to make the students understand and master the procedures, standards and considerations of housekeeping and housekeeping.
Ability objective: to be able to complete the cleaning of the guest room according to procedure and standard. Provide high quality room service for hotel guests through standard and standard operation.
3, process and methods: through the introduction of teaching, using multimedia technology, in order to inspire and interactive approach to teaching activities, let students think actively, and follow the thinking of teachers learning.
Emotional attitudes and values: students can actively participate in learning and thinking, and encourage students to enjoy what they teach through encouraging teaching.
Five, teaching method
Problem teaching, teaching method, interactive teaching method, teaching method
Teaching means: multimedia, powerpoint courseware
Seven, the teaching process
(1) the cleaning requirements of different types of rooms
Question: 1) what are the basic status of the guest room in the hotel?
2) does the housekeeper use the same procedure for cleaning rooms in all different states? If not, what kind of rooms should be required?
(leads students to think about the di
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