5why.pptVIP

GBE Lean TrainingGBE-KPO-2-032-00 Revision 01 5 why 5 个为什么？ Table of Contents- 5 Why 目录-5个为什么 Overview Scope 概述范围 4 Objective – 5 Why 目的-5个为什么 5 Background 背景 6-7 5 Why – Problem Analysis Step 5个为什么—问题分析步骤 8-9 5 Why – Funnel Analysis Step 5个为什么— 漏斗分析步骤 10 5 Why Reference 5个为什么 参考 11-13 5 Why Reference Worksheet 5个为什么 参考表格 14-17 Exercise 练习 18 Overview Scope- 5Why 概述范围 - 5个为什么 Overview概述 The true problem solving requires identifying the root cause rather than source; the root cause lies hidden beyond the source. For example you might find that the source of a problem is a supplier or a particular machining centre. But what is the root cause of the problem. 真正的解决问题需要识别问题的根本原因而不只是光知道来源。根本原因隐藏在来源背后。例如你可能发现问题来源是供应商或特殊加工中心，但是问题的根本原因是什么呢？ Scope范围 The answer lies in digging deeper by asking why the problem occurred. By asking “WHY” five times requires taking the answer to the first why and then asking why that occurs. Typically, the process of asking “WHY” leads upstream in the process. It may be a defect that occurs in assembly, but the root cause is the upstream in the raw material supplier, where the variation occurs. 答案在更深层次的提问-为什们问题会发生。要求问5次为什么来得到答案。用前一个回答作为后面的问题。 特别当我们在制程中问“为什么”将引导我们进入上游制程。可能不良发生在组装，但是问题的根源在上游的原材料供应商发生了变异。 Objective- 5why 目的-5个为什么 A technique for developing new products. 一种发展新产品的方法 No complex tools and techniques. 无需复杂的工具和技术。 Do not requires co