基层卫生监督所绩效评价BSC_KPI的建立.pdf

基层卫生监督所绩效评价BSC_KPI的建立.pdf

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基层卫生监督所绩效评价BSC_KPI的建立

, 2009, . 29, . 3 228 C inese Rural Healt Service Administration Marc Vol No BSC&KPI * 樊立华, 刘亨辉, 李恒, 齐英 (哈尔滨医科大学公共卫生学院, 黑龙江哈尔滨 150081) : : BSC&KPI , : ; ( BSC) ( KPI) ; : , BSC&KPI , : BSC&KPI : ; ; ; : A : R 1; R 197. 2: 1005-5916(2009) 03-0228-04 Establishment of BSC&KPI syst em at grassroots health supervision agency - , - , , FAN Li ua LIU Heng ui LI Heng QI Ying ( , , , 150081) Col leg e of P ublic H ealt h H ar bin M ed ical Un iv ers ity H arbin H eil ongj iang Abstract : Obj ect iv e To design a suitable performance evaluat ion indicators system for grass - roots ealt . , - supervision agency by using BSC&KPI M ethodsFirst t e environment of t e grass roots agency w as analyzed by , , , , . w ay of interview and survey including circumstances status quo of personnel organizational st ructure duties etc Second, KPI system w as designed based on t e logic frame of BSC. Finally , a measurable and intuit ionistic result about t e performance was given wit t e fuzzy evaluation met od. R esults U sing t e idea of BSC for reference, a , performance evaluation project as been designed for ealt supervision agency w ic can compre ensively evaluate t e perform ance of grassroots ealt supervision agency . Conclusion BSC&KPI syst em for performance evaluat ion as been successfully est ablis ed. Key words : balanced scorecard ( BSC) ; key performance indicato

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