英语沙龙合集九.pdfVIP

9. Everyday Etiquette fo Office Life Most bosses expect their employees to get along with one another and,more important, to get along with clients and customers.This means that however important your job skills are,they may not count for much if you dont also have some people skills. Fortunately,getting along with people usually boils down to simple, everyday courtesy. Representing Your Employer When you work for a company, you are its representative to the outside world. For this reason, everyone from a secretary to a CEO should know how to greet visitors and make them feel comfortable. Both men and women should stand to greet visitors who come into their office. Coworkers also should be given a warm greeting, but you need not rise each time one comes into your office. For a visitor, though, your hand should be extended just as it would be if you were the host in your own home. Ask the person to sit down; and if there is a choice of seats, you may want to wave him into one. Many managers and executives sit behind their desks when talking to co-workers and customers, but it is more gracious to move a conversation out to a sofa or two occasional chairs. Visitors should be asked whether they would like a beverage1. If the answer is yes, the manager should get the drink or ask a secretary or assistant to get it. Office Greetings Although corporate cultures vary from business to business and even from region 2 to region, the exchange of daily greetings is a ritual everywhere. Co-workers usually say hello first thing in the morning and then simply smile when they pass each other the rest of the day. No further verbal greeting is called for, and no one should take offense3 when a colleague doesnt stop to chat. It is considered rude, though, not to acknowledge fellow workers when you see them, even if it is for the fifteenth tim