客户管理系统大学论文.doc

大理学院毕业设计（论文） 客户管理系统 Customer management system 学 院： 工程学院 项目组成员： 指导教师： 专 业： 电气工程及其自动化 年级（班级）： 2008 级电气一班 起止日期 ： 2010.10.25 --2010.12.20 制表日期： 2010年10月 25 日 【摘 要】随着信息技术在管理上越来越深入从而广泛的应用管理信息系统的实施在技术上已逐步成熟。越来越多的企业开始中心信息化管理，客户管理信息系统是一个不断发展的新型学科，企业要生存要发展，要高效率地把企业活动有机地组织起来，就必须加强企业管理，即加强对企业内部的各种资源（人、财、物等）的有效管理，建立与自身特点相适应的管理信息系统。 [Abstract] pick along with the information technology in the management of a more profound and extensive application of management information system has been gradually implemented in the technical maturity. More and more enterprises begin to center of information management, customer information management system is a continuous development of new disciplines, to develop business to survive,it must strengthen enterprise management, Customer management is the core of enterprise and customer relationship. In traditional economy, enterprises do not make the market and customer demand analysis, single blind and demand exceeds supply, material is extremely poor, customers of goods without choice, the whole market is a sellers market. The client management is only on the surface of the enterprise and the customer maintain a moderate, limited relationship, is actually a simple, short-term trading relationship or a transaction, restricted the development of enterprises and society. But in the network economy era, enterprises according to market and customer demand for the production of a variety of products. Products of different specifications variety and update quickly, customers choose products with great autonomy, the whole market is a buyers market. The customer manag